Jan 19, 2010

KYC Process Improvement - a Maturity Model presentation on Feb 23rd at 16:00 CET

Patrick Ryan of KYCnet will broadcast a web presentation on KYC Process Improvement on Feb 23rd at 16:00 CET.
This presentation is based on earlier webinars, feedback from past participants and the recently published KYC Maturity Model whitepaper.
The basic subject remains the same - how to adopt and adapt manufacturing and IT productivity methodologies and best practices to drive fast, smart and cost-effective KYC process improvement.
The broadcast will now also cover some practical examples of Service Management and Capability Maturity model definition and usage Lean, Agile and 6-Sigma approaches in designing a "KYC Maturity Model" and a roadmap for process improvement and business value creation.

For more information, please see http://events.linkedin.com/KYC-Process-Improvement/pub/174616 .